Frequently Asked Questions


Listed below are some of the common questions P&J's Vending receives from those interested in offering vending services at their locations. Please contact us if you have any questions or concerns not addressed here.

Q: How do I go about getting a vending machine for my location?

A:
Simply notify us. P&J's Vending will handle the project from beginning to end at no cost to you. We will:
        a. Determine your location''s vending needs
        b. Professionally install the best type and number of vending machines
        c. Select the best mix of brand name products for each machine
        d. Routinely re-stock and service each machine

Contact us for more information.

Q: Is there any costs involved with installing vending machines at my location.

A:
All costs for vending machine installation, machine maintenance, product inventory and restocking services are incurred directly by P & J's Vending. You simply provide the electrical source.

Q: How do I know how many vending machines will be needed?

A:
P & J's Vending will perform an on-site evaluation of your location and provide you with the type and number of machines that would optimally serve you. Our evaluation considers your site's forecasted traffic, demographics and available space.

Q. How often are the vending machines refilled?

A:
P&J's Vending will determine how often the machines at your facility require refilling based on sales volume. We place each machine on a routine re-fill schedule to ensure it is adequately stocked. If sales volume increases or decreases significantly we will adjust the refill schedule accordingly. Normally our machines are refilled any where from 3 times a week to bi- weekly.

Q: What if a machine runs out of product before the scheduled refill date?

A:
Call us at 1-800-649-8494 or contact us via e-mail. We guarantee the machines at your location will be refilled within 24 hours often times on the same day - regardless of the next scheduled re-stock date.

Q: What if a machine is not working properly?

A:
Call us at 1-800-649-8494 or contact us via e-mail. We will respond promptly to repair the machine.

Q. What if money or product is lost when using a machine?

A:
Call us at 1-800-649-8494 or contact us via e-mail. We''ll quickly reimburse you for any money or product lost. Your clients can also be reimbursed for lost monies by notifying us through this website.

New Technology Enables P &J’s Vending To Know Exactly What Customers Need
 
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60 Lumber Street
Hopkinton, MA 01748
(508) 544-7007 Office
(508) 544-7097 Fax
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